And when I say Shein, this also goes for all the their partners in crime: Temu, Amazon, Aliexpress BoohooMan and so on.
The best way to counter this is to buy into brands and understand that these newer brands aren’t huge corporations. They can’t be held to the same standard as retailers and businesses that can run at scale. of course, smaller brands aren’t perfect, this doesn’t excuse bad customer experiences and that should be called out. but overall, wherever you shop, understand different brands come at different levels meaning your expectations have to be managed accordingly.
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